Dedicated Internet Access

What is Dedicated Internet Access

Dedicated Internet Access (DIA) is CHT Global's premier internet access service which allows businesses in need of fast and stable internet a robust and reliable solution. Dedicated Internet Access means that bandwidth and connection is guaranteed, so that businesses can have confidence their data activities will perform consistently and effectively.

What's Special About CHT Global's Direct Internet Solution?

CHT Global's DIA service stands out from the typical Direct Internet Access because of its direct connection and large bandwidth IP link between Taiwan and the United States. Specific benefits will be realized by global enterprises with presence in the US and Asia-Pacific regions. With both ends having broadband access to CHT Global's network, it allows users not only Internet connection, but also a lightening fast IP link between Asia and the US, even extending to Europe--enabling multiple desk-to-desk application functionability at greatly reduced costs.

Acceptable Use Policy

CHT Global has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations. When subscribers disseminate information through the Internet, they also must keep in mind that CHT Global does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech.subscribers violate CHT Global policy and the service agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:

  • Spamming - Sending unsolicited, commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward CHT Global, but also because it can overload CHT Global's network and disrupt service to CHT Global subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, CHT Global has the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.


  • Intellectual Property Violations - Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. CHT Global is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also CHT Global's policy to terminate the privileges of customers who commit repeat violations of copyright laws.

  • Obscene Speech or Materials - Using CHT Global's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. CHT Global is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through CHT Global's network.

  • Defamatory or Abusive Language - Using CHT Global's network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

  • Forging of Headers - Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

  • Illegal or Unauthorized Access to Other Computers or Networks - Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

  • Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities - Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

  • Facilitating a Violation of this AUP - Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

  • Export Control Violations - Exporting encryption software over the Internet or otherwise, to points outside the United States.

  • Other Illegal Activities - Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

  • Other Activities - Engaging in activities, whether lawful or unlawful, that CHT Global determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

CHT Global will not intentionally monitor private electronic mail messages sent or received by its subscribers unless required to do so by law, governmental authority, or when public safety is at stake. CHT Global may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, CHT Global may disclose information, including but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. CHT Global assumes no obligation to inform the subscriber that subscriber information has been provided and in some cases may be prohibited by law from giving such notice. Finally, CHT Global may disclose subscriber information or information transmitted over its network where necessary to protect CHT Global and others from harm, or where such disclosure is necessary to the proper operation of the system.

CHT Global expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of on-line communications. A subscriber's failure to comply with those laws will violate CHT Global policy. Finally, CHT Global wishes to emphasize that in signing the service agreement, subscribers indemnify CHT Global for any violation of the service agreement, law, or CHT Global policy that results in loss to CHT Global or the bringing of any claim against CHT Global by any third-party. This means that if CHT Global is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will pay any damages awarded against CHT Global, plus costs and reasonable attorneys' fees.

This AUP will be revised from time to time. A customer's use of CHT Global's services after changes to the AUP are posted on CHT Global's web site, www.chtglobal.com, will constitute the customer's acceptance of any new or additional terms of the AUP that result from those changes.